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We have periodic, scheduled outages to perform site maintenance and apply upgrades to features. This page lists upcoming outages in Eastern Time (ET). We apologize for any inconvenience caused during outage times.
|Outage Starts (ET)||Outage Ends (ET)||Message|
|02/13/2019 at 0800||08/01/2019 at 1000||Starting on February 13, 2019, we will be in the process of upgrading our chat technology to enhance your future chat experience. Chat services will be temporarily unavailable after this date. Thank you for your patience. We anticipate resuming chat service on August 1, 2019. During this time please feel free to email us at https://iris.custhelp.va.gov/app/ask|
|05/25/2019 at 1800||05/25/2019 at 1900||Many features will be intermittent, such as Disability Compensation (526), Add or Remove Dependent (686) and various other applications and information.|
|05/26/2019 at 1500||05/26/2019 at 1900||The following features will be unavailable: Submit forms online for Disability Compensation, Benefits Based on PTSD, Benefits Based on Unemployability, View Compensation and Pension Claims Status, My Documents and Upload Supporting Documents.|